Complaints Form

This page has the form for you to complete if you would like to make a formal complaint. You can choose to print the page to complete off-line and send in the post or fill it in on-line and send it directly.

The information you provide will be used to deal with your complaint in the strictest confidence. We manage your personal information carefully and apply this to the regulations we are obliged to undertake. For details on our privacy policy please click here.

The Director will inform the complainant on receipt of the formal complaint and contact all individuals involved within 14 days. If the complaint involves the Director, then it will be passed to an independent, impartial professional who will follow the above process.

You can fill in the on-line form below, or please click here to open a pdf to complete off-line and send by post.

If sending by post, please mark the envelope ‘Private and Confidential’ and send to BSL Link for Communication Ltd, 22 Sussex Road, Haywards Heath, West Sussex RH16 4EA.

Online Complaints Form

The information you provide us will be used to contact you in relation to your complaint. Please note that by pressing the send button below you are submitting your complaint and agree that we will contact you to respond to the issues you have raised.